Hours are by appointment. Please call us at (480) 767-8888 to schedule. For your convenience, our office hours range from 8:00 AM to 4:30 PM on Monday and Thursday, 7:30 AM to 4:30 PM on Tuesday and Wednesday, and 8:00 AM - 2:30 PM on Friday. Because we are committed to helping others we will make every effort to see patients with true dental emergencies on the same day they call. Occasionally it is necessary for the office to be closed during usual office hours. If we do not answer your call during our normal business hours, please leave a message and we will return your call as soon as possible.
If you are not able to complete your registration online, please arrive 15 minutes before your appointed time in order to provide us with the information we require before we may examine you. If you have dental benefits coverage and are not able to provide this information to our office before your appointment, please bring it with you and plan to arrive 15 minutes before your scheduled appointment.
If you have referral information from your dentist, please bring this with you. In consultation with your restorative dentist, we will determine if your tooth is a good candidate for the kinds of treatment we provide. Your evaluation starts with a comprehensive examination to diagnose your dental condition. We will listen to and review your needs and concerns, take any necessary radiographs utilizing the most advanced imaging systems available today and, along with the information you provide, assess what needs you may have for treatment. We will discuss our findings with you and explain all recommendations, options, risks and benefits.
If treatment is recommended we will discuss fees with you and will review any dental benefits you may have. If we begin treatment at your first visit plan to be in our office for about one and a half hours. At the completion of treatment, we will review what we have accomplished and discuss after treatment instructions. We will make a follow up appointment for any additional care that may be required, and most patients return to their usual routine after treatment.
The fee for your endodontic treatment will be based on several factors including the location of the tooth or teeth and the extent of treatment required. When you make an appointment, we will discuss mutual expectations and provide you with an approximate range of fees. During your first visit we will discuss your specific treatment needs, the probable number of visits, their length, and the fees involved. As with other personal service, unless prior arrangements are made, we expect payment at the time of our service to you. We accept cash, checks, Visa, Mastercard, Discover and American Express. We also offer Care Credit, a financing option.
As an optimal-care dental practice, we strongly believe that our patients deserve the best possible treatment we can provide. If you have dental "insurance" benefits we want you to know we will do everything possible to insure that you receive every benefit to which you are entitled. Please understand that your dental benefit is based on a contract between your employer and the insurance company. Should questions arise regarding your dental insurance benefits, it is best for you to contact your employer or the insurance company directly.
Dental benefits differ greatly from traditional medical health insurance benefits and can vary greatly from plan to plan. Dental insurance is rarely a pay all benefit, it is simply an aid. Many plans indicate that participants with be covered "up to 80% or up to 100%" but do not clearly specify plan allowances, fee schedules, annual maximums or limitations. Remember, the amount a plan pays is determined by how much your employer paid for the plan. You receive only what your employer (and you) put in, less the profits of the insurance company. Finally, insurance companies do not cover many routine dental services. This does not mean that they are not necessary or appropriate, they are simply not covered.
The treatment we recommend will be based on your individual need, not your insurance coverage.The decision about what treatment we provide will be made by you. Based on your decision, we will discuss the fees for your treatment and what assistance you may expect from your dental benefits provider. All financial arrangements are between you and our office. Even though we will assist you in filing claims for benefits, the responsibility for payment of services rendered will always remain yours.